Billing
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Usage not in allowance
If you've used any of the following services in the last month and they're not included in your contract, you will have non-standard payments applied to your bill. These additional costs will appear under "User charges": • calls or texts to overseas numbers outside of our Home From Home destinations • using your phone abroad outside of our Home From Home destinations • calls to premium rate numbers • picture messages • video calls • competition entries or charity donations You can keep on track of your usage each month: • in the Tesco Mobile app, • by logging into My Account • or by calling 4488 free from your Tesco Mobile phone ![]() |
If you’re struggling to understand your bill, payments, usage or anything else billing related, our billing assistant has you covered.
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