Request or track your unlock
Before you submit your request
Please make a call on our network to ensure that your phone has been activated so that your request can be processed for you, as we only support Tesco Mobile customers to unlock their devices.
Enter your IMEI
This is the 15 digit number that's unique to your device.
Ways to find your IMEI
- Dial *#06# on your phone
- Look under the battery (if it's removable)
- Look in your SIM tray
If you'd like step-by-step instructions, our device guides will help.